Shipping & Return

Shipping

  • Item will be shipped within 3 working days after full payment is received.

  • Please make sure payment address in PayPal is correct. Any non-received items caused by invalid address registered on PayPal are not in our full refund or replacement policy.

  • This item will ship from China,to different countries will have different cost by express shipment.Contact us if you want to ship it by express shipment.


Estimated Delivery Time

  • DHL needs 4-6 business days 

  • EMS needs 10-15 business days 

  • USPS needs 8-15 business days 

  • Hongkong Post  needs 20-30 business days

  • China Post  needs 20-35 business days

  • Sweden Post needs 25-35 business days


Return Policy

  • Please contact us first if you do not receive your items in 40 days,we will resolve it in 24 hours.

  • Please contact us first if you do not receive your items in 40 days,we will resolve it in 24 hours.

  • Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back.

  • Within 30 days of receipt of the goods in question must be declared, over 30 days will not be returned.


Order Tracking

Soineed.com will provide order tracking numbers whenever the order status is changed into "Shipped" status. The shipping company's tracking number will be posted into every customer's account page. You will be notified by your registered email with this tracking number. Along with tracking number, customers will enter the shipping company's official website to check the shipping status of your package.The following are some links of express companies.

DHL:   http://www.dhl.com/en.html

EMS: http://www.ems.com.cn

TNT: http://www.tnt.com 

FeDex:  http://www.fedex.com

UPS:  http://www.ups.com.cn


Company Info
About Us
Terms & Conditions
Privacy Policy
Customer Service
How to place order
Payment Methods
Shipping & Return
Contact Us